FAQ
Find quick answers about Daily Bottle Co. orders and customer care below.
How do I place an order?
Choose a product, add it to your cart and select Checkout. You will be taken to a separate checkout page. The cart itself does not place an order.
How can I pay?
The available payment methods are shown on the separate checkout page. This storefront and its cart do not collect card details.
How long is order processing?
Accepted orders are processed in 1–2 business days. The cutoff is 5:00 PM Pacific Time; weekends and public holidays are excluded.
How long does delivery take?
Standard transit is estimated at 4–6 business days after dispatch; the overall order-to-delivery estimate is 5–8 business days. Standard shipping within the United States is free with no minimum.
Will I receive tracking?
Yes. We provide a tracking number after an accepted order ships.
Can I cancel an order?
Contact us before shipment to request cancellation. After shipment, follow the return process.
How do returns work?
Request a return within 30 days after delivery. We cover return shipping and provide a prepaid label, including for ordinary returns. No restocking fee applies.
Can I exchange an item?
Yes. Email us within 30 days of delivery to arrange an exchange; damaged, defective, wrong or missing items can also be refunded or replaced.
When will my refund arrive?
Once the returned item is received and inspected, an approved refund is issued to the original payment method. It usually appears within 5–10 business days after issuance.
How do I contact customer service?
Email support@lavamap.it.com or use the contact details below. Service hours are Monday to Friday, 9:00 AM–5:00 PM Pacific Time (PT).
Daily Bottle Co.
8465 HOOPER AVE, Los Angeles, California 90001, USA
Email: support@lavamap.it.com
Telephone: +1 323-555-7455